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serina
NY MEDLEM

Avgift Zetlet

Dear
I have a question. 
Why is the suma avgift Zettle amount provided by the iZettle site different from the suma avgift amount automatically updated to the accounting program Visa?

For example, in the izettle site report, the avgift Zetlet on January 1st is 100kr, but why is the amount of Kortavgift Zetlet on January 1st, which is automatically updated to Visa 112kr? 
The total monthly amount is also different, so I don't know how to match the accounting amount.
 
Thank you
 
 
1 GODKÄNT SVAR
Tinne Lestrin
MODERATOR

Hi Serina and thank you for your questions!

 

Since the fee comes from Zettle, the first step is to contact Zettle to confirm that there's no issues from Zettle's environment. If everything seems correct from there, our support team will be able to help you look into this. Please contact our support team for further troubleshooting.

 

I hope the above is useful to you.

Please feel free to contact us again if you have any further questions!

/Tinne

 

 

 

Visa lösning i originalinlägg

1 SVAR 1
Tinne Lestrin
MODERATOR

Hi Serina and thank you for your questions!

 

Since the fee comes from Zettle, the first step is to contact Zettle to confirm that there's no issues from Zettle's environment. If everything seems correct from there, our support team will be able to help you look into this. Please contact our support team for further troubleshooting.

 

I hope the above is useful to you.

Please feel free to contact us again if you have any further questions!

/Tinne